Terms and Conditions

1. Introduction

Welcome to Relax India Holiday. By using our website and booking any services with us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any reservations.

2. Booking and Payment

• A non-refundable deposit of 25% of the total package cost is required at the time of booking.
• The remaining balance must be paid 30 days prior to the commencement of the tour.
• For bookings made within 30 days of the departure date, full payment is required at the time of booking.
• Payment can be made via bank transfer, Cash, UPI, or other methods (Please Confirm from us Before Pay).

3. Cancellations and Refunds

• Cancellations made 45 days or more before the tour start date will incur a 25% cancellation fee.
• Cancellations made between 30-44 days before the tour start date will incur a 50% cancellation fee.
• Cancellations made less than 30 days before the tour start date will result in the forfeiture of the entire tour cost.
• Refunds will be processed within 14 business days of receiving the cancellation request.

4. Changes to Itinerary

• Relax India Holiday reserves the right to make minor changes to the itinerary due to weather conditions, operational needs, or other unforeseen circumstances.
• Significant changes will be communicated to you as soon as possible, and alternative arrangements will be offered if available.

5. Travel Insurance

• It is strongly recommended that all travelers purchase comprehensive travel insurance that covers cancellations, medical expenses, and other potential risks.
• Relax India Holiday is not responsible for any losses or expenses incurred due to a lack of insurance coverage.

6. Travel Documents

• It is the responsibility of the traveler to ensure that they have valid passports, visas, and any other necessary travel documents.
• Relax India Holiday will not be held liable for any denied entry or delays caused by improper documentation.

7. Health and Safety

• Travelers are responsible for assessing their physical fitness for the tour and should consult with their physician if necessary.
• Relax India Holiday is not responsible for any health-related issues that may arise during the tour.

8. Limitation of Liability

• Relax India Holiday is not liable for any personal injury, property damage, or financial loss resulting from the use of our services.
• We are not responsible for the actions, omissions, or negligence of third-party service providers such as hotels, transport companies, or local guides.

9. Force Majeure

• Relax India Holiday is not responsible for any delays, cancellations, or alterations to the itinerary caused by events beyond our control, such as natural disasters, strikes, political unrest, or pandemics.

10. Governing Law

• These terms and conditions are governed by the laws of India. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Kaithal, Haryana.

11. Contact Information

For any queries or concerns regarding these terms and conditions, please contact us at:

• Email: contact@relaxindiaholiday.com
• Phone: +91-9053098503
• Address: Gali Number 3, Defence Colony, Karnal Road, Kaithal, Pin – 136027